Delivery

  • We currently only deliver to addresses within the United Kingdom.
  • We use UK Royal Mail Tracked 48hr (3-5 working days with Covid19)
  • Please do not refuse any delivery. Refused deliveries will incur the cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return costs in the case of refused deliveries.
  • Our delivery service operates Mon-Fri 8am to 6pm. 
  • Our delivery service does not deliver on weekends nor public or bank holidays, it only delivers on working days.
  • We ship items as 'fragile' and always ensure your delivery arrives in one piece. In the unlikely event this doesn't happen, please email us at info@thewinehaul.com 
  • We do not accept returns on monthly subscription boxes or wines.